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Claiming in the USA
Claiming in the USA

If you have been issued with a Medical Access Card for the Aetna Network you will find this link useful: vhi.globalexcel.com

You can find the following information on the link:

Information on USA Health System 

How to use your card

Search for a medical provider 

How to use the CVS discount for your medication 


Your card request and next steps

Your card request and next steps

We've received your card request and we're currently reviewing all the information you've provided us with. There is no need to create additional requests as this can lead to confusion and delays. 

Just a heads up that our response times are a bit longer than usual right now. So, please don't worry if you don't hear from us right away. 

If you have any questions about your requests then you can contact us here.

We promise we'll be in touch as soon as we've had a chance to go through everything. 

Thanks for your patience!