1. What are Cookies
Cookies help us deliver, protect and improve our website product by personalising content, tailoring services and advertisements, improving performance and efficiency with the use of metrics and providing security measures to keep you safe and secure.
2. Cookies we use
Strictly Necessary Cookies
These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set you browser to block these Cookies, but some parts of the site will not then work. These Cookies do not store any identifiable information.
|OptanonConsent||This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.||1 year|
|OptanonAlertBoxClosed||This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.||1 year|
|_x_w||Contains the state of the shard. ||Session|
|_x_m||Contains the shard ID at which the account runs.||Session|
|_helpkit_session||The secret key for verifying cookie session data integrity. If you change this key, all old sessions become invalid.||Session|
|_hp2_hld||This cookie is used to determine which domain a cookie can be set on, since public suffix domains block setting cookies at the top level.||Session|
|XSRF-TOKEN||This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.||Session|
|_hp2_ses_props.##########||This cookie is used by Heap Analytics to track user behavior on the website. Cookies in this domain have lifespan of 2 years.||Session|
|_hp2_id.##########||This cookie is used by Heap Analytics to track user behavior on the website. Cookies in this domain have lifespan of 2 years.||1 year|
These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these types of Cookies collect is aggregated and therefore anonymous. If you do not allow these Cookies we will not know when you have visited our site and will not be able to monitor its performance.
|_hjSessionUser_3113964||Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.||1 year|
|_hjIncludedInSessionSample_3113964||Set to determine if a user is included in the data sampling defined by your site's daily session limit.||Session|
|_hjFirstSeen||Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.||Session|
|_hjSession_3113964||A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.||Session|
|_hjTLDTest ||When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.||Session|
|_hjAbsoluteSessionInProgress||This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.||Session|
|_hjIncludedInSessionSample_1953441||Set to determine if a user is included in the data sampling defined by your site's daily session limit.||Session|
|_hjSession_1953441||A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.||Session|
|_hjSessionUser_1953441||Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.||Session|
These Cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these Cookies, then some or all these services may not function properly.
|joe-chnlcustid||Client side customer identifier||1 year|
|_gd#############||This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program. ||Session|
These Cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store direct personal information but are based on uniquely identifying your browser and internet device. If you do not allow these Cookies, you will experience less targeted advertising.
If more than on person uses your device, the choices set up by other people will apply to you as well unless you change them. For example, if you share a computer with your family, you may see adverts based on sites they have visited as well as sites you have visited.
3. Your rights
- You have agreed to it; or
- We have legitimate reason to do so, such as making the website function
You have the right at any time to;
- Delete Cookies that have already been set;
- Modify your cookie settings.
You can perform these actions at any time with the use of our Cookie manager functionality.
You can also do this through your browser settings. The 'Help' function within your browser should tell you how to do this. You can find out more about Cookies, including how to see what Cookies have been set by visiting: www.aboutcookies.org or www.allaboutcookies.org
4. How to contact us
For the purposes of data protection legislation, we are Collinson Insurance Services Ltd.
Collinson Insurance Services Ltd. Reg. No. 00758979.
Registered in England & Wales.
Registered office: 5th Floor, 3 More London Riverside, London SE1 2AQ.
Authorised and regulated by the Financial Conduct Authority - registration number 311883.
Data Protection Officer
5. Other websites
6. Changes to our policy