Are calls recorded
Yes we record calls for quality and assurance purposes. We regularly use inbound calls to provide training to our agents to improve the quality of service we provide.
Collinson Insurance Services Ltd Reg. No. 00758979 Registered in England & Wales Registered Office: 5th Floor, 3 More London Riverside, London SE1 2AQ Authorised and regulated by the Financial Conduct Authority - registration number 311883
