Managing my claim

Support with my claim
Registering my claim You can register a claim 24 hours a day, 7 days a week online at a time when it is convenient to you. Alternatively your can register ...
Wed, 1 Jun, 2022 at 9:03 AM
When can I expect my claim to be assessed?
We aim to assess all claims in 5 to 10 working days.  Our experienced claim assessor will communicate with you via Phone or Email as soon as the claim has b...
Tue, 28 Jun, 2022 at 11:37 AM
How will my claim be calculated?
If eligible, your claim will be calculated taking into account any excesses or policy limits that may be applied.  You will find details of these in your po...
Tue, 28 Jun, 2022 at 11:15 AM
How will my claim be paid?
Following assessment of your claim, any settlement will be paid into the bank account details provided on the claim form.  Payments can take 5 to 10 wor...
Tue, 28 Jun, 2022 at 11:16 AM
Claim payments into International Bank Accounts
Depending on what country your account is in, we will need all or some of the following: Bank Name and Bank Address Account Holder Name Account number...
Tue, 28 Jun, 2022 at 11:36 AM
Claim payment into credit cards or Revolut.
We are unable to pay into a credit card or Revolut account.  
Tue, 28 Jun, 2022 at 11:35 AM